Getting Started

How to Connect and Configure your Sensedge Mini
Properly configuring your Sensedge Mini is the key to success! This walkthrough will cover the steps needed in order to achieve that on your first try – so ...
Fri, 21 Jan, 2022 at 3:27 AM
Is the Sensedge Mini on the network?
On the network itself, the device should be seen as connected and transmitting data to the Kaiterra cloud. The device can be identified by its Wi-Fi or Ethe...
Fri, 21 Jan, 2022 at 3:28 AM
Connectivity Troubleshooting Steps
In this section, we are going to walk you through some troubleshooting steps to fix the connectivity problems you may be facing with your Sensedge. Usually...
Fri, 21 Jan, 2022 at 3:29 AM
How much data does the device transfer? What are the bandwidth requirements?
A single reading for a minute is typically around 300-350 bytes per message. With all of the other data included, a rough average of data transmission equat...
Fri, 21 Jan, 2022 at 3:29 AM
What happens to the data recorded while the Sensedge Mini is offline?
The Sensedge Mini has 1 hour of backup storage, which allows the device to upload readings in the case of a temporary network connection drop.
Fri, 21 Jan, 2022 at 3:30 AM
Can the Sensedge Mini send data to another MQTT server?
The Sensedge Mini supports secondary MQTT. In addition to sending your data to the Kaiterra Dashboard, Secondary MQTT allows you to specify another locatio...
Fri, 21 Jan, 2022 at 3:31 AM
Can the Sensedge Mini communicate via Wi-Fi to the cloud and Ethernet to BMS via BACnet?
The Sensedge Mini can support connections to the cloud and BMS via BACnet simultaneously, but the connections have to be over the same physical layer – both...
Fri, 21 Jan, 2022 at 3:31 AM
What’s the requirement for Wi-Fi on the Sensedge Mini?
The Wi-Fi has to be 2.4GHz. 5GHz Wi-Fi is not supported. The following Wi-Fi standards are supported: 802.11b/g/n or Wi-Fi 1/3/4 with the new naming. Secu...
Fri, 21 Jan, 2022 at 3:32 AM
What servers does the Sensedge Mini connect to?
MQTT server: mqtt.kaiterra.com port 8884 mqtt.kaiterra.cn port 8884* API server: api.kaiterra.com port 443 api.kaiterra.cn port 443* Firmware dow...
Fri, 21 Jan, 2022 at 3:32 AM
Sensedge (mini) installation and onboarding Planetwatch.io
Prepare for Configuration Download the Kaiterra Enterprise configuration tool: https://support.kaiterra.com/download-kaiterra-configuration-tool and instal...
Fri, 21 Jan, 2022 at 3:34 AM